Lessons from 2020 in digital transformation and 2021 predictions
2020 was a year like no other and the first signs of impending trouble were in December 2019 which is when the first reports of a new pandemic emanating in Wuhan, China, became public. The rest is history and indelibly etched in every human on earth as we have witnessed a year of disruption and change to a degree which was unimaginable only a few months previously. The SARS2-COV19 virus which caused the COVID-19 pandemic has been described as a child of its age, where, because of its infectivity and asymptomatic transmission was ideally suited to take full advantage of the interconnected 21st-century global village. It will also be remembered as the pandemic which largely outpaced the ability of nations’ health and care systems to contain and manage it. As we approach 2021, there is some hope at last. Vaccine announcements have been very positive and there is at last a ray of hope that we can start to rebuild and reconnect with colleagues and friends all over the world after months o